Legal
Privacy policy.
The short version: we only collect what we need to reply to you and run the network, we never sell it, and you can ask us to delete it at any time.
Last updated: November 2026
Who we are
Fox Media Ltd (company number 17373177), trading as Fox Media Agency, based in Cornwall, United Kingdom. We are the data controller for the personal information described here. Contact us at hello@foxmediaagency.co.uk.
We are registered with the Information Commissioner's Office (ICO). Registration number: [ICO NUMBER].
What we collect
- Creator applications: your name, email address, phone number (if given), TikTok handle, follower range, niche, how often you go LIVE, hours available, your goals and biggest struggle, and your confirmation that you are 18 or over, UK-based and using your main account.
- Enquiries: your name, email address, the service you're interested in and your message.
- Website use: our hosting provider (Netlify) records standard server logs such as IP address, browser type and pages visited, for security and performance. We do not run advertising or tracking cookies.
Why we collect it and our lawful basis
- To assess your application and contact you about it (legitimate interests and, where you tick the box, consent).
- To answer enquiries about our training and services (legitimate interests, and taking steps before entering a contract).
- To confirm you meet TikTok's age and location requirements for LIVE Creator Networks (legal and contractual obligation).
- To keep the website secure (legitimate interests).
Who we share it with
Form submissions are received through Netlify (our hosting provider) and forwarded to our email. Application details may be stored in a Google Sheet shared only between the Fox Media founders. If you join the network, the information TikTok requires to add you to our Creator Network is shared with TikTok. We do not sell your information or share it with anyone else for marketing.
How long we keep it
Unsuccessful or withdrawn applications and enquiries are deleted within 12 months. Information about active creators is kept for as long as you are part of the network and for up to 12 months afterwards, unless we need to keep it longer for legal reasons.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, object to how we use it, or withdraw consent at any time by emailing hello@foxmediaagency.co.uk. If you're unhappy with how we've handled your information you can complain to the ICO at ico.org.uk.
Under 18s
Our services are for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe we have, please tell us and we will delete it.
Changes
If we change this policy we will update the date at the top of this page.